From reliable software
to Enterprise AI.
Twenty years of building systems that don't break. Now we build Enterprise AI too — deployed on your infrastructure, governed by your rules.
Trusted by industry leaders across PL, CH, DE, US & UK
Two ways we work. Pick the one you need.
Ready AI products
Cortex360 gives your teams a governed AI environment in weeks. Cortex IDP reads logistics documents so your people don't have to. Deployed on your infrastructure, production-ready.
Custom software and IT services
Systems designed around your actual process — not a template with your logo on it. Plus staff augmentation and maintenance for the systems you already run.
Your employees are already using ChatGPT. With company data.
Shadow AI is a data leak waiting to happen. Cortex360 gives your teams a governed alternative — same AI capabilities, your infrastructure, your rules, full audit trail.
Usage becomes intelligence. Cortex360 logs every AI interaction across your org. You see which teams use AI, how they use it, and where automation would save the most hours.
- Tier 1: Secure gateway. One entry point to every LLM. Data filtering, anonymization, role-based access, and cost control per team. Your data never leaves your infrastructure.
- Tier 2: Ready modules. HR onboarding bots, knowledge bases for insurance advisors, meeting summarizers. Pick what you need, deploy in days.
- Tier 3: Autonomous agents. AI workers that run cross-sell workflows, handle missed appointments, and take over after-hours communication. No human in the loop.
Call Intelligence
Every call center conversation transcribed, categorized, and analyzed. You see what customers actually ask for — not what agents remember to report.
Agent CRM
AI agents that follow up on missed appointments, run cross-sell sequences, and handle after-hours inquiries. They work nights and weekends.
Knowledge Base (Insurance/Finance)
Your advisors check policy terms across thousands of pages. Cortex360 reads them all, verifies conditions, and cites the exact clause — in seconds, not hours.
Your best people are retyping documents all day.
CMR forms, customs declarations, consignment notes — your team knows every field by heart, but they're still copying data by hand. Cortex IDP reads the documents, extracts the data, and puts it where your ERP expects it. No templates. No retyping.
1. Upload
Drop a ZIP, a stack of PDFs, scanned images, or spreadsheets. Any format your operations team actually uses.
2. AI reads
Intelligent Linking — Cortex understands relationships between documents, matching invoice lines to transport docs, spotting missing fields, and flagging inconsistencies across the full bundle.
3. Human checks
Your team reviews only the low-confidence exceptions. No retyping. No copy-paste between systems.
4. Data flows out
Validated data goes straight into PUESC, AIS, SAP, or your ERP. API or file export — your call.
Send us your hardest document.
80% less manual work. 99% data accuracy. Measured on real shipments.
What decision-makers say
“We evaluated five vendors for our AI governance rollout. ITSG was the only one that deployed on our infrastructure within the compliance window. No shortcuts, no workarounds — they understood our regulatory constraints from day one.”
The boring-but-critical stuff. Done well.
AI gets the headlines. But your business runs on systems that need building, staffing, and maintaining every day. We do this with a focus on absolute stability and zero churn — because abandoning working software is waste, not progress.
Custom software
Systems designed from scratch, around your actual process — not a template with your logo on it. From architecture through deployment through maintenance.
Staff augmentation
Need three senior engineers next month? They'll join your standup on Monday, push code by Wednesday. Our people, your project, full integration.
Maintenance and support
Abandoning working software is waste, not progress. We maintain the systems you depend on — patching, monitoring, keeping things running while you focus on what's next.
Deep domain expertise. Not just code.
Twenty years building production systems across six industries means we understand your compliance, your edge cases, and your users — before the first sprint.
Finance
Banking, leasing, insurance, and fintech — from BNP Paribas to PKO Factoring. Regulated, audited, zero-downtime.
Energy
Grid management, billing, and field operations for utilities like Enea serving millions of customers.
Healthcare
Hospital systems, blood management, clinical workflows — from German clinics to 100+ US hospitals.
High Technology
IoT platforms, SaaS products, and R&D systems for companies pushing the edge of what software can do.
Production
MES, ERP integrations, and shop-floor digitization — where uptime is measured in millions per hour.
Transport & Logistics
Customs, fleet management, and supply chain systems built for speed, compliance, and cross-border scale.
Your next AI team is already trained.
Everyone's hiring for agentic AI. Nobody can find the people. We've spent two years upskilling our engineers on real GenAI projects — LLM integration, autonomous agents, RAG systems. Now they're ready to join your team. Same staff augmentation model. New capabilities.
Not a chatbot shop. Our squads have built autonomous workflows for BNP Paribas, Haemonetics, and Enea — the kind of environments where "move fast and break things" gets you fined. They bring that discipline to your project.
Agentic-ready engineers
Developers who build with LangChain, CrewAI, and Claude — not just talk about them. Prompt engineering, RAG pipelines, and tool-use architectures are their daily work.
Full squads, not freelancers
Architect, backend, frontend, QA — a complete team that joins your standup on Monday. Same staff augmentation model you know, with GenAI skills built in.
Upskilled through real projects
Our engineers built Cortex360, GuruSuite, and autonomous document processors — for finance, healthcare, and logistics clients. Not a weekend course. Production experience.
Regulated-industry DNA
GDPR, DORA, AI Act Article 4. Your new team members already know how to build AI systems that pass compliance review — because that's where they've been working.
Need a GenAI-ready squad?
Engineers on your project in two weeks. No 6-month hiring cycles.
Latest Insights & News
Stay up to date with our product launches, tech insights, and company milestones.
AI Process Automation: From Platform to Ready-Made Solutions in 3-6 Weeks
Read more
An Alternative to Copilot: How Cortex360 Complements the AI Ecosystem in Professional Services Firms
Read more
Intelligent Document Processing for Customs: How AI Transforms Document Workflow in TSL Sector
Read moreTalk to engineers,
not salespeople.
No pitch deck. No 14-email nurture sequence. Tell us what you're building or what's broken, and we'll tell you honestly if we can help.
Business Inquiries
office@itsg-global.com
Careers
recruitment@itsg-global.com
HQ
Pl. Inwalidów 10, 01-552 Warsaw, PL