25 June 2024

Can GenAI replace your sales team?

AI Development, Business, Digital Transformation, No category

Can GenAI replace your sales team? Once upon a time, sales was all about personal charm and a well-rehearsed pitch. Every day, salespeople would cold call prospects, manually research leads, and spend hours on administrative tasks. One day, Generative AI (GenAI) burst onto the scene, promising to revolutionize the entire sales process. Because of that, sales teams began to explore how this technology could augment their capabilities. We find ourselves on the cusp of a…

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27 May 2024

GenAI Implementation Checklist: Ensuring Your Organization’s Readiness

AI Development, Business, Digital Transformation, No category

In a recent project with a medium-sized enterprise in the travel sector, we witnessed the transformative power of Generative AI (GenAI) in automating customer engagements. By carefully assessing their readiness and following a structured implementation approach, the company successfully integrated GenAI into their marketing and customer service functions. The results were impressive: operational costs were lowered, and customer conversion rates improved. This success story highlights the importance of thorough preparation and a well-defined implementation plan…

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21 December 2023

Strategies for Modernizing Outdated Software Towards Operational Excellence with “ITSG Legacy System Health Check”

Digital Transformation, Legacy System Modernization

In the age of continuous innovation, it has been estimated that 78% of organizations find themselves stuck with outdated systems. Most of them are directly responsible for the companies slowly falling behind, because they are unable to keep up with innovations and customers’ expectations. We’ve prepared a set of questions to determine if your business is facing a legacy-problem.  You can find the checklist below. 1. Total Cost of Ownership (TCO) Concerns Are ongoing maintenance…

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2 November 2023

Legacy modernization in healthcare companies

Digital Transformation, Legacy System Modernization

Healthcare remains one of the fastest-growing and crucial industries in the world. Moreover, the 2019 pandemic caused its growth to accelerate even more with new solutions being introduced to keep up with the new reality and its challenges. Digital healthcare brought us to an era when sensors and robots are capable of performing some of the tasks, that would before require going to the doctor personally. That being said, this new medical landscape can serve…

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4 July 2023

Everything you have to know about IoT expansion

Digital Transformation, IoT / Industry 4.0

IoT continues to be widely talked about, as new features and possibilities are implemented and described in success stories. In 2022 global spending on IoT had surpassed USD 1 trillion which looks impressive without being a final word or even close to it.  That being said, there is a top 5 for everything nowadays, so let’s take a look: The industries which used IoT the most were healthcare, transportation, energy, manufacturing, and construction. Healthcare looks…

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14 June 2023

Ethics in IT

AI Development, Digital Transformation

If you are a business owner, or a recruitment specialist, or a business owner who tries to recruit and figure out how to become more attractive to potential candidates you probably noticed that the new generation of employees has turned out to be more focused on ethics than any of their predecessors. And I don’t mean it in a sarcastic “the vibe is off” kind of style, more like a legit question on how to…

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