Project description

Service Requests System – Rusałka

Being one of the leaders of customs clearance on Polish market, Rusak Business Services bets on development and modernity. Which is why together with our company they have performed a business analysis of Service Request System and started to cooperate on a long-term project.

After defining the main goals, ITSG has prepared a user-friendly, ergonomically designed and safe system, which is being developed when necessary for the client. The system efficiently carries out tasks it was made to do: it manages the repository of documents and integration with external systems. It also allows access to specific areas for specific clients which means free monitoring of assignments, independent opening of new orders and generating reports on demand. In coming quarters we plan to develop new modules and functionalities.